Skip to content

Know Before You Go

Information For Our Observatory Festival Grounds

There is no re-entry for this event.

PARKING INFORMATION

There will be no onsite parking available for the duration of the event. Parking is being offered at Santa Ana College 1334 N Bristol St (entrance on Bristol St & Campus Dr only), with shuttle service provided to and from starting at 4:30pm. Please note that all guests will be directed to Gate 6. Do not park in any of the surrounding lots as your car may get towed.

RIDESHARE PICK-UP & DROP-OFF

Rideshare Drop-Off and Pick-Up will be located on Susan St. There will be no pick-up or drop-offs allowed on Harbor Blvd or directly in front of the venue on Lake Center Dr. Please follow the signage that's posted. 

ADA ACCOMMODATIONS

The terrain of our Observatory Festival Grounds comprises gravel and concrete, ensuring convenient navigation and maneuverability. Although the event will involve considerable standing for many attendees, we provide our guests with ADA an elevated, designated viewpoint that offers optimal viewing of the show. Speak with a guest services rep on site for ADA accommodations.

If you are hard of hearing and require an ASL interpreter please email us at ObservatoryOCInfo@livenation.com and include how many in your party need interpretation and the ticket type you have. The Observatory offers sign language interpretation upon request only. REQUESTS FOR INTERPRETERS MUST BE RECEIVED AT LEAST TWO WEEKS BEFORE THE EVENT DATE. Interpretation requests are subject to the availability of an interpreter.

Service animals are welcome with proper documentation.

RESTROOM LOCATION

Restrooms are located at the south end of the grounds and also at the Box Office and the offsite parking location.

CASHLESS BAR 

We've gone cashless! We accept credit, debit, or mobile pay. Got cash? Convert your cash to a prepaid debit card with no fees at our coat check.

COAT CHECK

Coat Check is located to the right after entering our main entrance in between customer service and security check. 

BAG POLICY

Backpacks are not allowed. Bags up to 12 x 6 x 12 are allowed. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. 

ITEMS ALLOWED

Note that items allowed/prohibited are subject to change. 

  • Empty Camelback (that can be refilled at our water station located between bars on the right side of the festival grounds)
  • One sealed bottle of water per person
  • Clear bags no larger than 12 x 12 x 6 
  • Cameras – nonprofessional only, no detachable lenses
  • Food – in a clear 1-gallon Ziplock bag
  • Water up to one gallon in a factory-sealed plastic bottle
  • Vape pens / E-cigs (NO refill juice/extra tanks) 
  • Small clutch 4.5 x 6.5
  • Hats
  • Prescription medication (with ID)
  • Lotion, sunblock
  • Sealed tampons
  • Sealed Chapstick
  • Hand sanitizer 
  • Hydration packs
  • Sealed cigarettes
  • Small towels
  • Mobile phone chargers

ITEMS PROHIBITED

Note that items allowed/prohibited are subject to change. 

  • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm
  • No large, oversized bags/backpacks, luggage, duffel bags, or industrial/camping-sized backpacks larger than 12 x 12 x 6
  • No replicas of any type of weapon
  • No drugs, drug paraphernalia, or illegal substances of any kind.
  • No coolers/ice chests or open containers of any kind
  • No glass containers, cans, and aluminum water containers
  • No animals (except service animals) 
  • No strollers/skateboards/bicycles
  • No large metal key chains
  • No wallet chains or chain accessories
  • No wagons/scooters
  • No air horns
  • No frozen water bottles
  • No promotional items (flyers, samples)
  • No laser pointers
  • No fireworks
  • No blankets or pillows
  • No lighters or matches
  • No markers or pens
  • No umbrellas
  • No beach balls
  • No outside food or drinks, including alcohol (this doesn't include the sealed water bottle or food that can fit into a one-gallon Ziploc bag)
  • No personal video cameras, Go-Pros, selfie sticks, drones, masks, or laser pointers.
  • No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, selfie sticks, zooms, or commercial-use rigs)
  • No unsealed liquids or gels of any kind
  • No jewelry or clothing that could inflict harm
  • No full face masks
  • No stuffed animals or toys of any kind